​The CU Growth & Innovation Summit (CUGI) is proud to announce that Jack Chawla, VP of Product Marketing at interface.ai, will be joining us as a keynote panelist for two critical discussions on AI-driven lending and the future of digital banking.

About Jack Chawla
Jack Chawla is an industry leader in product marketing, AI, and communication technologies, currently serving as VP of Product Marketing at interface.ai. With extensive experience at Eltropy, Glia, WebEx, SAP, eGain, and Avaya, Jack has a deep understanding of AI-powered financial solutions and how they are shaping the future of banking. His expertise in product management and innovation makes him a valuable voice in conversations about AI, automation, and digital transformation.

Session Topics
Jack will be speaking on two panels:

1. Keynote Panel Discussion – AI & Automation in Lending: Balancing Speed, Risk & Member Trust
As AI transforms lending, financial institutions must balance efficiency, compliance, and member trust. This panel will explore how credit unions can leverage AI-driven decision-making while maintaining transparency, regulatory alignment, and strong member relationships.

2. Panel Discussion – The Next Frontier in Digital Banking: Meeting Gen Z and Millennial Expectations
Younger generations expect seamless, digital-first banking experiences. Jack will join this discussion on how credit unions can adapt mobile banking, payments, and personalization strategies to attract and retain Gen Z and Millennial members while staying true to their core values.

Join us at CUGI 2025 on April 1-2 in Oak Brook, IL, to gain valuable insights from Jack Chawla and other industry leaders.