The CU Growth & Innovation Summit (CUGI) is pleased to announce that Paul Provenzano, Head of US Market Development at ebankIT, will join the speaker lineup as a panelist for the 2027 event.

Paul has spent years partnering with community financial institutions as they navigate digital transformation and adapt to evolving consumer expectations. In his role at ebankIT, he focuses on helping financial institutions leverage artificial intelligence and open APIs to deliver secure, human-centered digital banking experiences that deepen consumer engagement and strengthen digital channel performance.

CUGI is also proud to recognize ebankIT as a Gold Sponsor of both CUGI 2027 and the upcoming 2026 U.S. BankTech Summit. Through its ongoing support of these events, ebankIT continues to contribute to important industry conversations focused on innovation, growth, technology, and the future of financial services.

Paul will join the panel discussion, “Designing Member Experiences That Drive Growth and Loyalty.” This session will examine how leading credit unions are using member experience as a strategic driver of growth and retention. Panelists will share what is working today across digital banking, branch experiences, and personalized engagement strategies while exploring practical approaches that connect member experience initiatives directly to measurable business outcomes.

CUGI brings together credit union executives, technology leaders, and strategic partners for meaningful conversations focused on growth, innovation, and member-centric transformation. As credit unions continue to evolve their service models and engagement strategies, delivering exceptional member experiences remains a key differentiator.

With extensive experience helping financial institutions align technology strategies with consumer needs, Paul brings valuable insight to this discussion. His work focused on AI, open APIs, and digital banking innovation will contribute an important perspective on how credit unions can strengthen member relationships, increase engagement, and support sustainable growth.

CUGI is excited to welcome Paul Provenzano to the 2027 program and looks forward to the expertise and perspective he will bring to this important conversation.

REGISTER TODAY to join us for bold conversations, real strategy, and a network of executives committed to credit union innovation.